Appointments

Pharmacy

Pharmacists are qualified healthcare professionals who can offer clinical advice, over the counter medicines to effectively and safely manage a range of minor health concerns. They can also help you to decide whether you'll need to see a doctor. You don't need an appointment and you won't even be asked to make a purchase. Every pharmacy also has a private consultation area for you to talk about your symptoms in private if you prefer.

Locate your local pharmacy

Self-Care

Help and support available from many National and Local Organisations

Visit our Self Help Zone

Phone us Monday to Friday at 8:00am on 0208 527 1888

When you get in touch, we’ll ask what you need help with.  

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

If you do not wish to disclose this information, please let reception know that the reason is 'private' or 'personal'

Phone us Monday to Friday after 10:00am on 0208 527 1888

When you get in touch, we’ll ask what you need help with.  

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

Please tell us:

• If there’s a specific doctor, nurse or other health professional you would prefer to respond.
• If you would prefer to consult with the doctor or nurse by phone or face-to-face
• If you need an interpreter.
• If you would like a chaperone
• If you have any other access or communication needs.

For non-urgent queries such as getting a sick note please complete an online form using eConsult. Please note: this service is not available on Monday to Friday after 6:30pm. It reopens at 8:00am the next working day. It is not available on the weekend. 

What is econsult?
eConsult enables NHS based GP practices to offer online consultations to their patients. This allows patients to submit their symptoms or requests to their own GP electronically, and offers around the clock NHS self-help information, signposting to services, and a symptom checker.

eConsult is the most widely used digital triage tool in NHS primary care, built by NHS GPs for NHS patients, designed to enhance patient access, improve practice efficiencies and signpost patients to the right place at the right time for their care.

Econsult Privacy Notice

If you cannot attend an appointment, please contact the reception team as soon as possible on 0208 527 1888 to let us know. This will help to make sure we can offer the appointment to someone else. 

Out of Hours service
If you require urgent treatment outside our normal opening hours, please call 111, attend your nearest Urgent Care Centre/Accident and Emergency Department or call 999 depending on the severity of the problem.

You can also contact Waltham Forest FedNet on 0208 519 3999. To use this service, you must provide your details and will then be signposted to appropriate care.

The Rapid Response service is a service that provides 24/7 urgent community response for patients, 18 years and over who are housebound. You can access this service by calling on 0300 300 1710. This service operates 24 hours a day, 7 days a week, 365 days a year.

An appointment may not be necessary to resolve your issue. For non-urgent issues, please follow the guidelines below and choose the right service